About Us and Our Team

Our Partners

30

Years of experience

97%

Of Business Through
Referrals & Repeat Business

75

Resident/Prospect Focus Groups & Speaking Engagements

101+

Clients Across The USA
Our Primary Consultants

Shawn Kaley

Vice President of Consulting Services 

LinkedIn

Shawn is a seasoned professional with over 25 years in the hospitality and food service industries. A proud graduate of Johnson & Wales University, he has honed skills that extend across operations and efficiencies within the culinary sector. His experience has seen him navigate environments, ranging from hotels and resorts and exclusive country clubs to university dining operations and senior living communities.

Schelley Hollyday

Founder

LinkedIn

With over 30 years of experience in the Senior Living industry with a focus on hospitality, Schelley has held senior leadership positions with two national senior services management companies. During her career, Schelley has worked with over 300 Senior Living communities. She is a recognized speaker, including LeadingAge and university lectures, and continues to conduct extensive research identifying best practices and hospitality trends.

Our Extended Consulting Team

Greg Poletti

Operations Excellence

Greg brings over 40 years of experience to his clients. Having grown up in his father’s restaurant, Greg’s early career began with various roles as he managed hotels and restaurants. With a solid foundation in the Hospitality Industry, he started his career in Senior Living with the Wood Company, overseeing the company’s largest client representing 50 communities.Greg has continued his career with a number of respected companies and retired as Vice President of Operations from Cura Hospitality in 2020.

Toni Fisk

Operations & Memory Care Specialist

President of DiningOps360 and DinnerWEAR. Toni is a Certified Teepa Snow – Positive Approach to Care® Trainer, a Certified Trainer for Second Wind Dreams Virtual Dementia Tour®, a Certified Dementia Practitioner a Montessori Dementia Care Professional, and the author of Dining with Dignity. As a Certified Dietary Manager, Toni specializes in developing comprehensive food service operation curriculum, dining room waited service education, and ServSafe® training for management & front-line staff.